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Privacy Policy for Mead Johnson & Company

Updated: November 14, 2013

Please also see our Terms of Use.

  • Purpose of This Privacy Policy

    Mead Johnson Nutrition respects the privacy of visitors to this website and understands that information about you, your health, your child’s health, and your health care is sensitive. Except as provided in the Transfer of Control section of this website’s Privacy Policy, Mead Johnson Nutrition will not sell or rent your personally identifiable information to third parties.

    Mead Johnson Nutrition developed this Privacy Policy to provide information about our practices regarding the collection, use, and disclosure of information that you may provide when you visit this website. We encourage you to read this Privacy Policy before using this website or submitting information. By using this website, you acknowledge that you understand and agree to the terms of the Privacy Policy. Mead Johnson Nutrition may at any time revise this Privacy Policy by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the most current Privacy Policy.

  • Information Voluntarily Provided by Users

    You can visit much of this website without telling us who you are or providing us with other personally identifiable information. Some areas of the website allow you to contact us to ask questions or provide comments. When you communicate with us and request a response, we ask for your name and contact information. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes.

    Some areas of the website may also require that you submit information to access specific content, features, interactive tools, services, or participate in a particular activity. For example, to create an online account or to subscribe to a newsletter, we may ask for your name, contact information, and perhaps additional information so we can tailor our response to your request. In addition, when you access certain interactive tools or services, you may be asked to provide personally identifiable information. You may always choose not to provide the required information, but then you may not be able to participate in the particular activity that requires the information.

  • Use, Disclosure, and Removal of Your Personally Identifiable Information That You Provide Voluntarily

    We may personalize and customize this website for certain visitors. From time to time we may ask you to respond to optional survey questions to further personalize your experience as our customer. If you provide information about yourself, you may find the website customized with references to products and/or services that we believe may be of interest to you, based on your previous interactions and information you have provided to us. If you do provide us with personally identifiable information, such as your name, postal address, email address, telephone number, or other information such as your education level, or personal medical information, you agree that we may contact you through a variety of means such as postal mail, phone, or email to provide you with information we believe may be of interest to you unless you opt out of this service by contacting us as indicated in the Question section below.

    If you enroll or opt-in to a Mead Johnson Nutrition program, we may share your information with providers of services to Mead Johnson Nutrition who help us develop programs and provide services that may be of interest to you, or for information processing, mailing, and/or Internet-based delivery purposes. We may also share your information with other Mead Johnson Nutrition companies who might invite you to participate in one of their programs.

    Except as provided in the Transfer of Control section, Mead Johnson Nutrition will not sell or rent your personally identifiable information. To help provide our services, we occasionally provide information to other companies that work on our behalf. We require these companies to keep your information secure as they may not use or disclose this information for any purpose other than providing the services on our behalf. In addition, as stated in the Transfer of Control section, your personally identifiable information may be shared with actual or potential parties to a contemplated transaction where we decide to reorganize or divest part or all of a business or a line of our business, without obtaining your consent or any further notice to you. In such circumstances, we will seek written assurances that personally identifiable information submitted through this website will be protected appropriately. Your personally identifiable information will be maintained by Mead Johnson Nutrition until such time that you ask us to remove it, or until such time as the information is removed as part of our record retention process.

  • Update and Correction of Personally Identifiable Information

    When we collect personally identifiable information from you, such as your name, postal address, email address, etc., you may tell us that you do not want it used for further marketing contact and we will respect your wishes. You can update your marketing options via opt-out instructions at the bottom of any email from us or, if you have registered for the website, via the Profile Update feature.

    Alternatively, except as limited in the Regulatory Requirements section of this Privacy Policy, you may update or correct your personally identifiable information or opt-out from our mailings and other services that you may have previously requested by contacting us through the email address or phone number listed in the Questions section of this Privacy Policy.

  • Use and Disclosure of Non-Personally Identifiable Information

    Mead Johnson Nutrition will not treat as confidential any information that you provide that is not personally identifiable, such as questions, comments, ideas, or suggestions. You should be aware that Mead Johnson Nutrition will be free to disclose through any means and use for any purpose such information in its sole discretion. By providing such information to Mead Johnson Nutrition you understand and agree that no relationship has been created between Mead Johnson Nutrition and you, and Mead Johnson Nutrition has no obligation to you whatsoever regarding that information.

  • Online Data Collection

    This website collects and stores certain information about you via industry standard methods such as cookies. A cookie is a small piece of data that is sent to your computer from a website and stored on your computer’s hard drive. There are two types of cookies. Session cookies disappear from your computer when you close your browser. Persistent cookies remain on your computer after the browser has been closed but can be deleted at any time through your browser settings.

    By visiting this website, you consent to the data collection techniques as described below. If you want to prevent your browser from accepting cookies or if you want to delete cookies from your computer, please make the necessary changes in your Internet browser settings or follow the opt-out links provided below. If you disable or delete cookies in your Internet browser settings, you may not be able to access important functions or features of this website or your use of this website will be limited.

    If you prefer that we do not collect non-personally identifiable information about your website visits for the purpose of delivering targeted advertising, you may opt-out by visiting the AddThis website and clicking on the "Opt-Out" button. You can also learn more about this behavioral advertising practice and opt-out of targeted advertising delivered by multiple ad networks at the Network Advertising Initiative.

    • Third Party Persistent Cookie - Analytics
      Our service provider, Google Analytics, places persistent cookies on your computer to analyze your behavior on your visit to this website as well as on other websites, enabling us to improve your experience on this website and our services. To opt out of the Google Analytics collection of information, select this link: https://tools.google.com/dlpage/gaoptout.
    • Third Party Persistent Cookies – Social Sharing
      Our service provider Add This places persistent cookies on your computer to collect non-personally identifiable information to analyze your interests and searches when visiting our website and to serve you advertisements specifically tailored to your interests and searches when you visit other websites. It also allows Add This to analyze your activities when sharing our website with your friends, for example via Facebook or Twitter. The non-personally identifiable information collected through cookies may be shared with other third parties for the purpose of managing and targeting advertisements, for market research analysis, and in connection with your sharing activities. If you prefer that we do not collect non-personally identifiable information about your website visits for the purpose of delivering targeted advertising, you may opt-out by visiting the AddThis website and selecting on the "Opt-Out" button. You can also learn more about this behavioral advertising practice and opt-out of targeted advertising delivered by multiple ad networks at the Network Advertising Initiative.
    • Web Beacons
      A Web Beacon is a clear Graphics Interchange Format (GIF) image or pixel tag that companies place on their websites to allow an Internet advertising or audience measurement company to help them analyze their advertising campaigns and general usage patterns of visitors to their websites. Mead Johnson Nutrition uses web beacons on this website. Subject to the transfer of control described below, Mead Johnson Nutrition will not sell or rent your personally identifiable information.
    • Web Server Logging
      With or without cookies, our website keeps track of usage data, such as the source address that a page request is coming from, date and time of the page request, the referring website (if any), and other parameters in the URL. We use this data to better understand website usage on the whole. This information is stored in server log files and is used by Mead Johnson Nutrition for statistical reporting.
  • Security

    We take reasonable precautions to maintain the protection of personally identifiable information collected through this website and used in accordance with this Privacy Policy. In addition to technical safeguards, we also use physical controls and procedures to safeguard your personally identifiable information. However, we cannot guarantee that it is completely secure from people who might attempt to evade our security measures or intercept transmissions over the Internet. By providing your personally identifiable information, you are agreeing to accept our security measures as described above.

  • Transfer of Control

    Circumstances may arise where we decide to reorganize or divest part or all of our business or of a line of our business, including our information databases and websites, through a sale, divestiture, merger, acquisition, or other means of transfer. In any such circumstance, personally identifiable information may be shared with, sold, transferred, rented, licensed or otherwise provided or made available by us or on our behalf to actual or potential parties to, and in connection with, the contemplated transaction (without your consent or any further notice to you). In such circumstances, we will seek written assurances that personally identifiable information submitted through this website will be protected appropriately.

  • Regulatory Requirements

    If you contact us regarding your experience with using any of our products, we may use the information you provide in submitting reports to governmental agencies, such as the U.S. Food and Drug Administration, as required of us by law or governmental audit. We may also use the information to contact your healthcare professional to follow up regarding an unexpected event involving the use of any one of our products. You understand that in order to comply with the law, Mead Johnson Nutrition, may not be permitted to comply with your request to amend or remove personally identifiable information that was provided to Mead Johnson Nutrition, by a healthcare professional or a consumer regarding an adverse event or reaction involving medicine, medical products or medical devices.

  • Law Enforcement

    In rare situations, we may be required by court order or other legal or regulatory process, or as otherwise required by law to divulge personally identifiable information to law enforcement authorities, the courts, or regulatory authorities. Mead Johnson Nutrition will cooperate in responding to such requests, in accordance with the regulatory or legal process, and will take appropriate measures to ensure that the requester understands the sensitive nature of any health-related personally identifiable information they receive.

  • Privacy Policies Governing Linked Websites

    As a convenience to our visitors, this website contains links to other websites (including Mead Johnson Nutrition websites) that may offer useful information. The Privacy Policy described here does not apply to your use of those other websites. Before using the linked websites, please review their Privacy Policies to understand how they use and protect personally identifiable information and how online activity data collected through the websites is used and protected.

  • Online Privacy for Children

    We are committed to protecting the privacy of children. We do not intend to collect personally identifiable information from children under 18 years old. If a child has provided us with personally identifiable information, the parent or guardian of that child may contact us via the contact information in the Questions section below. We will not make further contact with anyone identified as a child based on information provided to us.

  • Questions

    If you have any questions about this website’s Privacy Policy or other aspects of privacy on our website, please contact us at 1-800-BABY123 (M-F 7 am - 7 pm CST/CDT, S 8 am - 4:30 pm CST/CDT), enfamilresourcecenter@enfamil.com, or Mead Johnson & Company, Fourth Floor, 2701 Patriot Blvd., Glenview, IL 60026 USA.